Delivery & Collection

Last updated: 20 September 2026

Available fulfilment methods and the final charge are shown in the checkout before payment. Delivery is charged at the existing weight-based rates and delivery zones. There is no minimum order spend and no free-delivery threshold.

C-SEAL products

  • Free Click & Collect: available from Lochgelly, Fife, by prior arrangement.
  • UK Mainland Delivery: delivery charges are calculated at checkout based on order size, weight and delivery postcode.
  • C-SEAL orders require 1 working day for picking, packing, boxing and labelling before courier collection.
  • Most eligible UK mainland addresses: estimated delivery within 2 working days from the order date.
  • Highland and surcharge areas: estimated delivery within 3–4 working days, depending on postcode. Remote mainland areas may take up to 4 working days.
  • Weekends and bank holidays are not working days.
  • Online courier delivery is not available to Northern Ireland, the Isle of Man, the Channel Islands, the Isle of Wight, the Isles of Scilly or specified Scottish offshore and island postcodes.

C-SEAL orders are prepared and dispatched within 1 working day. Delivery is normally the following working day to most eligible UK mainland addresses, with some Highland and remote mainland areas taking longer. For example, an order placed on Monday would normally be packed and dispatched on Tuesday and delivered on Wednesday to a standard mainland address.

Collection is appointment-only. Wait until we confirm that your paid order is ready and provide collection instructions. Bring suitable identification or the order reference and a vehicle suitable for carrying the goods safely and upright.

Delivery timing and access

Any delivery date or service name is an estimate unless we expressly confirm a guaranteed date. We will contact you if a material delay becomes known. Make sure the address and postcode are complete and accurate and that the site is reasonably accessible for the relevant courier.

Someone may need to be present to receive or sign for a delivery, depending on the goods and courier service. A failed delivery caused by an incorrect address, unavailable recipient or inaccessible site may incur a reasonable redelivery charge, which we will explain before charging.

Damage, shortages and risk

Inspect goods as soon as reasonably possible. Report missing, damaged or incorrect goods promptly to sales@c-seal.com, including your order reference and photographs where useful. Prompt notice helps us investigate with the courier, but does not remove a consumer's statutory rights.

For consumers, risk normally passes when you or a person you identify takes physical possession of the goods. For collection, risk passes when you or your nominated carrier takes possession.

Returns

Do not send liquids, chemicals or restricted goods using an unsuitable postal or courier service. Contact us first so we can agree a safe and lawful method. See our Returns, Refunds and Cancellation Policy.